- 11 Oct 2024
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Signing into the pawaPay Dashboard
- Updated on 11 Oct 2024
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⚠️ The pawaPay Dashboard Docs have moved home ⚠️
Visit our new and improved Docs Hub here: docs.pawapay.io, and learn ‘how to sign in’ here.
The pawaPay dashboard supports two methods of user authentication: traditional password-based authentication and Google-based authentication.
Should you opt for Google-based authentication, your organization must already utilize Google Workspace, or a comparable service where Google manages email addresses. This feature facilitates a seamless login process, allowing users to access our portal using their existing Google accounts.
We recommend forcing 2-step verification on your Google Workspace account for increased security.
Password based authentication
When using password based authentication, you need to choose a password when activating your account. This password is then used to sign into the dashboard.
Our dashboard follows OWASP AVSV Level 3 password policy.
Activating your account
When invited to our dashboard, you will receive an invitation e-mail with an activation link.
Pressing on "Activate" will take you to the account activation page where you are asked to read and accept our Terms and Conditions and Privacy Policy and choose your authentication method - Google or username and password.
The password meter at the bottom of the "Password" input helps you to choose a strong password to secure your account.
Pressing "Activate" will take you to our Dashboard sign-in page.
Signing into the dashboard
Authentication with username and password
Go to our sign-in page, enter your e-mail address and press "Continue".
Enter your password and press "Sign in"
You will be prompted a verification code which was sent to your email. Enter it and press Continue to be redirected to the pawaPay Dashboard landing page.
Authentication with Google
Go to our sign-in page, enter your e-mail address and press "Continue".
If you have chosen Google as your authentication method, the Dashboard will present you an option to authenticate via signing in with your Google account.
Please note! When using multiple google accounts (i.e. business and personal) make sure you choose the account that was used to invite you to our dashboard.
Resetting your password
Enter your e-mail on our sign-in page and press "Continue".
Press on the "Reset password" link.
Enter your e-mail and press "Reset my password".
You will receive an e-mail with a link to reset your password. Press on the "Reset password" button.
You will be forwarded to the password reset page where you can enter your new password. When done, press on "Change my password"
You will then be forwarded to our sign-in page to sign in with your new password.