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pawaPay Dashboard
Finances
Transactions
User management
Audit Log
System configuration
Batch disbursements
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pawaPay Dashboard
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Contents
pawaPay Dashboard
6 Articles
in this category
Signing into the pawaPay Dashboard
The pawaPay dashboard supports two methods of user authentication: traditional password-based authentication and Google-based authentication. Should you opt for Google-based authentication, your organization must already utilize Google Worksp...
Updated on : 06 Aug 2024
Global search
Any payment on our platform can be found quickly and easily using our global search which is always at the top left corner of the dashboard. This functionality is available to users with the Transactions role. Read more about User roles . Ho...
Updated on : 06 Aug 2024
Contacting our support team
Our dedicated support team operates around the clock, 24/7, to assist you with any queries you may have regarding your transactions or the functionalities of our platform. Contacting our support team You can contact our support tea...
Updated on : 06 Aug 2024
Topping up your wallets
In order to make payments via our disbursement API, your wallet must have sufficient funds available. Where a disbursement request is made and the wallet has insufficient balance to complete the transaction, the transaction will fail. Acc...
Updated on : 03 Sep 2024
Settling your wallets
Requesting a settlement You can request to be settled by pressing on the "Support" button in the lower left corner of the page in our dashboard. Press on the "Settlement request" option. In your request, please specify: The walle...
Updated on : 06 Aug 2024
Platform status
Our live status page has up to date information on any degraded performance, downtime or planned maintenance of all Mobile Network Operators (MNOs) available on our platform and the pawaPay platform itself. Any relevant infor...
Updated on : 06 Aug 2024