Deposit details
- 29 May 2024
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Deposit details
- Updated on 29 May 2024
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- PDF
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You can see the details of a deposit by using either our Global search or Deposits search functionality and clicking on the specific payment.
You can find the glossary of the data found on the deposit details from Deposits documentation.
All possible statuses of transactions are documented in Transaction statuses.
Successful deposit
Please note!
On successful deposits, the MNO transaction ID is available. This ID is also available to the customer on their SMS receipt or their transaction history. When contacted by a customer, their transaction can be found using this ID.
On successful deposits, the MNO transaction ID is available. This ID is also available to the customer on their SMS receipt or their transaction history. When contacted by a customer, their transaction can be found using this ID.
Failed deposit
Please note!
We constantly monitor and improve the failure reasons to be as precise and accurate as possible.
Some Mobile Network Operators (MNO) do not provide specific failure reasons for failed transactions.
We constantly monitor and improve the failure reasons to be as precise and accurate as possible.
Some Mobile Network Operators (MNO) do not provide specific failure reasons for failed transactions.
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