Managing users
  • 11 Oct 2024
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Managing users

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Article summary

⚠️ The pawaPay Dashboard Docs have moved home ⚠️

Visit our new and improved Docs Hub here: docs.pawapay.io, and learn ‘how to manage users’ here.


User on the dashboard can be managed by pressing the tab "Manage users" on the User Management page.

This functionality is available to users with the User Management role. Read more about User roles.

You can navigate between active, pending and disabled user by pressing on on the respective tab.

Active users

On the Active users tab you can see the currently active users on the dashboard.

Please note!
Your roles might affect which users you are able to see and manage. 

Following information is available for each user:

ColumnDescription
NameThe first and last name of the user.
E-mailThe e-mail address of the user they were invited into the dashboard with.
RoleThe roles the user has.
Please note!
If the user has many roles, you can see all of them by hovering on the "+ more" label.
Geo RolesThe countries this user is limited to.
ActionsThe actions that can be done for this user.

Changing users country limitations

You can change the countries a user has access to by opening the  "Geo Roles" dropdown and checking the countries they need.

Please note!
Changes to country limitations take effect immediately.

Changing users roles

Users role can be changed by pressing the pencil icon in the users "Actions" column.

You can then make the changes needed and pressing "Save changes".

Disabling users

You can disable a user by pressing the icon in the users "Actions" column.

You will be asked to confirm this action by pressing "Yes".

You can find the disabled in user in the "Disabled" tab.

Pending users

Users, who have yet to activate their account from their invite e-mail are found in the "Pending" tab.

You can change their role and country limitations just like for active users.

In case their invite has expired or is lost, you can resend the invitation e-mail with a new activation link by pressing the "Resend invitation" button.

You will be asked to confirm this action by pressing "Yes".


You may also choose to delete the invitation which you can do by clicking on this icon under the Actions column:

Disabled users

Users who have been disabled are found in the "Disabled" tab. 

You can still change country limitations and roles for disabled users.

You can enable users by pressing on the icon in the users "Actions" column.

You will be asked to confirm this action by pressing "Yes".

You can find the enabled user in the "Active" tab.


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