Payout details
- 29 May 2024
- Print
- PDF
Payout details
- Updated on 29 May 2024
- Print
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
You can see the details of a deposit by using either our Global search or Payouts search functionality and clicking on the specific payment.
You can find the glossary of the data found on the deposit details from Payouts documentation.
All possible statuses of transactions are documented in Transaction statuses.
Successful payout
Please note!
On successful payouts, the MNO transaction ID is available. This ID is also available to the customer on their SMS receipt or their transaction history. When contacted by a customer, their transaction can be found using this ID.
On successful payouts, the MNO transaction ID is available. This ID is also available to the customer on their SMS receipt or their transaction history. When contacted by a customer, their transaction can be found using this ID.
Failed payout
Please note!
We constantly monitor and improve the failure reasons to be as precise and accurate as possible.
Some Mobile Network Operators do not provide specific failure reasons for failed transactions.
We constantly monitor and improve the failure reasons to be as precise and accurate as possible.
Some Mobile Network Operators do not provide specific failure reasons for failed transactions.
Was this article helpful?