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      Topping up your wallets
      • 11 Oct 2024
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      Topping up your wallets

      • Updated on 11 Oct 2024
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      Article summary

      ⚠️ The pawaPay Dashboard Docs have moved home ⚠️

      Visit our new and improved Docs Hub here: docs.pawapay.io, and learn ‘how to top up your wallets' here.


      In order to make payments via our disbursement API, your wallet must have sufficient funds available. Where a disbursement request is made and the wallet has insufficient balance to complete the transaction, the transaction will fail. 

      Accordingly where you intend to use disbursements you may be required to pre-fund (Top up) your pawaPay wallet.

      In order to streamline the process you are encouraged to follow the instructions below whenever a top up is being made to your pawaPay wallet. 

      Send your funds to the correct bank account

      When sending funds to top up your wallet in a particular country, you are requested to send those funds to the bank account for the respective market included in the list at the bottom of this page.

      Notify our team of your top up

      You can request a top-up by pressing on the "Support" button in the lower left corner of the page in our dashboard.

      image-1668077334188

      Press on the "Wallet top up request" option.

      Populate the details requested on the support form.

      Please attach a Proof of Payment (SWIFT confirmation) to the support form.

      Press Send. 

      Our team will be in touch with you as soon as possible to confirm receipt of the funds and that your top up has been actioned. 

      Our team will also confirm the exchange rate used if the pre funding was made in a currency other than the local currency of the market in which your pawaPay wallet is held. 

      Bank accounts for Pre-fund

      When topping up in a single market in foreign currency

      Tanzania USD
      Account nameMadina Tech Group Limited
      SWIFT/BICCORUTZTZ
      Account Number0250782957600
      BankCRDB
      Bank AddressDar es Salaam Tanzania
      Rwanda USD

      Account Name

      		Quidexplus Rwanda Limited
      SWIFT/BIC
      		BKIGRWRWXXX
      Account Number
      		10007-6339583
      Bank
      		Bank of Kigali
      Bank Address6112 KN4 Avenue, in Nyarugenge District
      Rwanda EUR
      Account NameQuidexplus Rwanda Limited
      SWIFT/BIC
      		BPRWRWRW
      Account Number4491244332
      Bank
      		BPR Bank
      Bank AddressKigali, Rwanda
      Zambia USD
      Account Name
      		Smart Pay Solutions Limited
      SWIFT/BIC
      		ZNCOZMLU
      Account Number5793111500269
      Bank
      		Zanaco
      Bank Address
      		Lusaka, Zambia
      Uganda USD
      Account NameQuidexplus Uganda Limited
      SWIFT/BICSBICUGKXXXX
      Account Number9030020520913
      BankStanbic Bank
      Bank AddressKampala, Uganda

      Sierra Leone USD
      Account Name
      		Kerry Payments SL Limited
      SWIFT/BIC
      		UNAFSLFR XXX
      Account Number
      		540810130003401
      Bank
      		UBA Bank
      Bank Address
      		Freetown, Sierra Leone
      Kerry Payments RDC USD
      Account NameKerry Payments  RDC
      SWIFT/BICECOCCDKIXXX
      Account Number00026-00004-35200027825-38
      BankEcobank
      Bank AddressLubumbashi, DRC

      When topping up in a single market in local currency

      Tanzania TZS
      Account nameMadina Tech Group Limited
      SWIFT/BICCORUTZTZ
      Account Number0150782957600
      BankCRDB
      Bank AddressDar es Salaam Tanzania
      Uganda UGX
      Account name
      		Quidexplus Uganda Limited
      SWIFT/BIC
      		SBICUGKXXXX
      Account Number
      		9030020520751
      Bank
      		Stanbic
      Bank Address
      		Kampala Uganda
      Rwanda RWF
      Account name
      		Quidexplus Rwanda Limited
      SWIFT/BIC
      		BKIGRWRWXXX
      Account Number
      		10007-6338293
      Bank
      		Bank of Kigali
      Bank Address
      		6112 KN4 Avenue, in Nyarugenge District
      Cameroon XAF
      Account name
      		Kerry Payments SARL
      SWIFT/BIC
      		UNAFCMCX
      Account Number
      		15011000389
      Bank
      		United Bank of Africa
      Bank Address
      		Yaounde, Cameroon
      Zambia - ZMW
      Account name
      		Smart Pay Solutions Limited
      SWIFT/BIC
      		ZNCOZMLU
      Account Number
      		5793111500168
      Bank
      		Zanaco
      Bank Address
      		Lusaka, Zambia
      Ghana - GHS
      Account name
      		Quidexplus Limited
      SWIFT/BIC
      		FIRNGHACCUS
      Account Number
      		62000669442
      Bank
      		First National Bank
      Bank Address
      		Accra Ghana
      Benin - XOF
      Account NameKerry Payments Operations
      SWIFT/BICCOBBBJBJ
      Account Number503090008481
      IBANBJ06701503-503090008481-23
      BankUBA
      Bank AddressUBA AGENCE LES COCOTIERS - Benin
      Ivory Coast - XOF
      Account Name
      		Kerry Payments Cote D Ivoire
      SWFIT/BIC
      		UNAFCIAB
      Account Number
      		101580009440
      IBAN
      		CI93CI1500100110158000944022
      Bank
      		UBA
      Bank Address
      		AGENCE DU PLATEAU 17 BP 808 ABIDJAN 17 TEL: 20 31 22 22 BLV BOTREAU ROUSSEL
      Senegal - XOF
      Account Name
      		Kerry Payments Senegal SUARL
      SWFIT/BIC
      		SGSNSNDAXXX
      Account Number
      		005010978870 
      IBAN
      		SN08 SN011 01005 005010978870 55
      Bank
      		Societe Generale
      Bank Address
      		SOCIETE GENERALE AGENCE ROUME
      Malawi - MWK
      Account Name
      		Atlas Digital Services Limited
      SWFIT/BIC
      		SBICMWMX
      Account Number
      		9100006184755
      Bank
      		Standard Bank
      Bank Address
      		Blantyre
      Mali - XOF
      Account Name
      		Kerry Payments Mali  SARL
      SWFIT/BIC
      		BICIMLBAXXX
      Account Number
      		003800267544001
      IBAN
      		ML13ML0890100380026754400131
      Bank
      		BICIM 
      Bank Address
      		BICIM AGENCE SIEGE FLEUVE
      Sierra Leone - SLE
      Account NameKerry Payments SL Limited
      SWIFT/BICUNAFSLFR XXX
      Account Number540810030001363
      BankUBA Bank
      Bank AddressFreetown, Sierra Leone
      DRC - CDF
      Account Name
      		Kerry Payments  RDC
      SWIFT/BICECOCCDKIXXX
      Account Number00026-00004-35200027826-38
      BankEcobank
      Bank AddressLubumbashi, DRC
      Congo Brazzaville - XAF
      Account Name
      		KERRY PAYMENTS BRAZZAVILLE SARL
      SWIFT/BIC
      		ECOCCGCG
      Account Number
      		37285009328
      IBAN
      		CG39 30014-00003-37285009328-51
      Bank
      		Ecobank
      Bank Address
      		Croisement des avenues Gouverneur Felix Eboue et Amilcar CABRAL, quartier la Plaine Centre-Ville
      Gabon - XAF
      Account Name
      		KERRY PAYMENTS GABON
      SWIFT/BIC
      		ECOCCGCG
      Account Number
      		80101101773
      IBAN
      		GA2l- 40025-05801-80101101773-86
      Bank
      		Ecobank
      Bank Address
      		UBA Agence Les Cocotiers


      Please note!
      If a suitable local bank account is not available for top ups, please contact our team who will guide you on the most suitable account to use for your payment.




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