Transaction statuses
  • 06 Aug 2024
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Transaction statuses

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Article summary

 All transaction on our platform can be in one of four possible statuses.

Completed

Transaction has been successfully processed. This is a final status and will not change.

Failed

Transaction failed to process and no funds have been moved. This is a final status and will not change. 
In reconciliationThere was a problem processing this transaction and it has been moved to our reconciliation engine to determine its final status. The transaction will be moved to it's final status as soon as it's been reconciled.

Processing

The transaction is currently being processed.
The transaction has been accepted by us for processing but is currently enqueued and not being shared with the MNO. Transactions with this status can be manually cancelled in the transaction details page.


Please note!
Transaction statuses Completed and Failed are final statuses and will not change. 


 


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